FuelScribe Support

Getting Help

When reporting a problem, it helps to include the FuelScribe version, your iOS version, the feature you were using, what you expected to happen, and what happened instead.

Please do not send passwords, authentication tokens, or other account credentials.

Sign-In Problems

FuelScribe supports Sign in with Apple and Google Sign-In. If a sign-in attempt does not complete, confirm that your device has an active internet connection and try again.

Food Search and Barcode Problems

FuelScribe retrieves nutrition information from several sources, including USDA FoodData Central, Open Food Facts, and supported restaurant data providers. External food databases can contain incomplete or inaccurate information, so nutrition values should be reviewed before logging when accuracy is important.

Apple Health

Apple Health integration is optional. FuelScribe currently requests read-only access to supported weight and workout information. Health permissions can be reviewed or changed through the Health app or iOS Settings.

Imported and manually entered weight history synchronizes with your FuelScribe account. Imported workout entries stay on the device. Turning weight import off stops future imports; delete existing weight entries in FuelScribe if you also want to remove them.

Privacy and Account Deletion

FuelScribe's Privacy Policy is available at fuelscribe.com/privacy.

To delete your FuelScribe account and synchronized data, open Settings, find Account, and choose Delete Account. Apple users may be asked to authorize with Sign in with Apple again. This does not delete data stored independently in Apple Health.

Contact

Email [email protected] for support, privacy questions, or account-related assistance.